The following month’s appointment slots are released on the 21st of each month at 7PM via the booking site.

A £20 deposit is required when booking to secure your appointment. The remaining balance is paid at your appointment, we accept cash and card payments.

Mothers are permitted to bring up to one child only. No other plus ones are allowed. Please attend your appointment alone otherwise.

A 15-minute grace period is provided free of charge. Arrivals 15–30 minutes late will automatically incur a £10 late fee. After 30 minutes, your appointment will be cancelled.

Please keep communication clear if you are running late. On back-to-back appointment days, lateness exceeding 15 minutes may result in your appointment being automatically cancelled to avoid delays for other clients.

Please arrive with clean, makeup-free lashes to ensure the best application and retention. If your natural lashes are too weak or damaged to safely support extensions, we may recommend a different set or advise against proceeding to protect your natural lashes.

Yes, subject to availability. Same-day appointments and additional/emergency slots requested via DM that are not available on the booking site incur a £10 fee. Any slot already available on the booking site, including appointments after 6PM, is charged at the normal price.

Yes. Cancellations or rescheduling must be made at least 72 hours before your appointment.

All £20 deposits are non-refundable. Cancelling or requesting to reschedule within 72 hours of your appointment will result in your deposit being lost, and a new deposit will be required to rebook.